The steps at a glance
| Step | When | What to do | Good to know |
|---|---|---|---|
| 1. Check eligibility | Before buying | Live outside the EU | The minimum is 50 euros per shop per day |
| 2. Buy | In the shop | Ask for the refund at the till, with your passport | The shop registers the purchase in the system |
| 3. Validate | Before leaving the EU | NL Customs VAT app, or customs desk, Departure Hall 3 | The app replaces the old paper stamp |
| 4. Get refunded | At Schiphol or online | Global Blue desk, Departure Hall 3, or bank transfer | The operator's fees are deducted |
Tips
- Keep the goods new and unused, and do not remove the tags before customs.
- Arrive at the airport earlier: allow time for validation before check-in.
- The Global Blue desk at Schiphol is open 7 am to 9:30 pm daily (to be checked).
- If you leave the EU through another country, ask the operator where to validate.
- To shop beforehand, see shopping in Amsterdam.
FAQ
Who can get the tax refund? People who live outside the European Union.
What is the minimum amount? 50 euros per shop per day.
How long to export the goods? Within three months after the month of purchase.
Going further
See Schiphol airport and the centre and money, payment and tipping.
